Effective Date:

December 24, 2024

Privacy Policy for NexGen Remodeling and Building, Inc.

This Privacy Policy describes how NexGen Remodeling and Building, Inc. (“NexGen Remodeling,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information obtained through our website,

https://nexgenremodeling.com/

(the “Site”), and related online or offline services (collectively, the “Services”). It also outlines the choices you have regarding the collection and use of your personal information.

Please review this Privacy Policy carefully. By using the Site and Services, you agree to the practices described herein.

How We Collect Information

We may collect information about you in the following ways:

Directly from you– When you interact with us (e.g., filling out forms, contacting us, requesting quotes).Automatically from your device– When you visit our Site or use our Services.Through third-party referral services– When services direct you to us (e.g., referral platforms).

Information We Collect

To deliver our Services effectively, we may collect the following categories of information:

Contact Information: Name, email address, phone number.Payment Information: When making or processing payments.Communications: Any messages, inquiries, or requests you send us via email, phone, or forms.Usage Data: Details about your interaction with the Site and Services, such as IP address, device type, operating system, and browsing behavior.Other Data You Provide: Through forms, surveys, or other direct interactions.

How We Use Your Information

We will use your information for the following purposes:

To provide and improve our Services, including customer support.To communicate with you about your inquiries or service status.To send opt-in marketing communications (e.g., promotional updates).To process payments and fulfill service requests.To detect, prevent, and address security threats, fraud, or illegal activities.

We strictly prohibit sharing your mobile or contact information for third-party marketing purposes.

Opt-In and Opt-Out Procedures

Text/SMS Marketing:Consent to receive automated marketing text messages is not a condition of any purchase. You may opt out at any time by replying STOP or QUIT to any text message we send. Opting out will not affect our ability to send you service-related or transaction-based messages.Email Marketing:If you opt into email communications, you can unsubscribe by clicking the “unsubscribe” link in the footer of any promotional email or by contacting us at [email protected].

Cookies and Automatic Data Collection

When you use our Site, we may collect certain information using cookies and similar technologies to improve the user experience and analyze traffic patterns. You can manage cookie preferences or disable them via your browser settings, but some Site features may not function properly if cookies are disabled.

How We Share Your Information

We do not sell your personal information. We may share your information only as follows:

Service Providers: With trusted vendors and partners who perform functions necessary to deliver our Services (e.g., payment processors, IT vendors).Legal Purposes: As required by law or to protect against fraudulent/illegal activities.Business Transfers: If part of our business is sold or merged, personal information may be part of the transferred assets, subject to the same privacy standards.

We do not share personal information with third parties for marketing purposes.

How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to secure your data, no system is entirely secure. In the event of a data breach, we will notify affected users in compliance with applicable laws.

Your Privacy Options and Rights

Access and Request Changes: You have the right to request access to, correction, or deletion of your personal information.California Residents: California residents may request additional information regarding personal data collected and shared as outlined under the California Consumer Privacy Act (CCPA). Please contact us to exercise these rights.Do-Not-Track Signals: We do not respond to browser-based Do-Not-Track (DNT) settings at this time.

Children

Our Services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If we discover such data, we will take steps to delete it promptly.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy periodically to reflect changes in our practices or applicable laws. Changes will be posted on this page along with a “Effective Date” date. Your continued use of the Site and Services constitutes your acceptance of any updates.

Other

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: [email protected]

Phone: 323-553-4822